Effective date: November 10, 2026
This policy explains what information Unity Heating & Air Conditioning, LLC (“Unity HVAC”, “we”, “us”) collects through unityhvac.com and when you contact us, how we use it, and the choices you have. Unity HVAC is an owner-run heating and air conditioning company based at 47 N Chestnut St, Macungie, PA 18062.
Information we collect
- Information you give us. When you call, text, email or use a form or estimator on this site, we receive what you choose to share: usually your name, phone number, email address, service address and details about your heating or cooling system and the work you need.
- Information collected automatically. Like most websites, our hosting server and website tools record basic technical information such as your IP address, browser type, the pages you visit and the date and time of your visit. We use this to keep the site secure, block spam and understand how the site is used.
- Cookies. The site uses a small number of cookies and similar technologies for basic site operation, spam protection and visitor statistics. You can block or delete cookies in your browser settings; the site will still work.
How we use your information
- To answer your questions, give estimates and schedule service.
- To perform the work you request, send invoices and receipts, and follow up on warranties and maintenance.
- To protect the site and our customers from spam, fraud and abuse.
- To improve our website and services.
- To meet legal, tax and record-keeping obligations.
We do not sell your personal information, and we do not share it with other businesses for their own marketing.
Who we share it with
We share information only with service providers that help us run the business and this website, and only as much as they need to do that job. These include our website host, email delivery, accounting and payment tools, and the analytics and review tools described below. We may also disclose information when the law requires it or to protect our rights, property or safety.
Analytics and third-party tools
This site may use Google Analytics through Google Tag Manager to count visits and see which pages are useful. It shows our Google reviews using a widget from Trustindex, which loads content from that provider’s servers. These providers may set their own cookies and process technical data under their own privacy policies.
Text messages and calls
If you call or text us, we use your number to respond about your request. We will not send you marketing text messages unless you ask us to. You can reply STOP to any text from us to opt out. Message and data rates from your carrier may apply.
How long we keep information
We keep inquiry, estimate and job records for as long as we need them to serve you, honor warranties and meet legal and tax requirements, and then delete them or keep them in a secure form.
How we protect it
We use reasonable safeguards, including encrypted (HTTPS) connections to this site and restricted access to customer records. No website or system is completely secure, so please do not send payment card numbers or other sensitive details through our forms.
Your choices
You can ask us to show you, correct or delete the personal information we hold about you by calling (267) 644-9516 or emailing info@unityhvac.com. We may need to keep some records where the law requires it.
Children
This site is meant for adults arranging home services. We do not knowingly collect information from children under 13.
Changes to this policy
If we change this policy, we will post the new version here and update the effective date above.
Contact us
Unity Heating & Air Conditioning, LLC
47 N Chestnut St, Macungie, PA 18062
Phone: (267) 644-9516
Email: info@unityhvac.com
